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Customer Zone

Privacy protection

Your acceptance of the conditions for the Privacy protection is understood as your agreement with collecting and using your personal data with the aim of processing and executing your order in the way described below.

Collecting personal data

In case you order a certificate of conformity or you register on the website www.cocdata.eu, you provide us with your personal data as e.g. name and surname, company name, registration number, address, e-mail address, cell phone number. When performing certain transactions, you can be asked to submit a copy of your identity card or passport. You bear full responsibility for the authenticity and correctness of all the data provided.

Personal data application

Your personal data are used exclusively in order to meet the agreement in relation to you as a customer, while your personal data are not provided to any third party, except for the cases when such data are necessary for the certificate of conformity issuance and delivery.


Personal data changes

You can realize the changes in your personal data in the section “Invoicing data” and “My account” on your account on the website www.cocdata.eu.  We bear no responsibility for any consequences accrued from your failure to do so.


Account deactivation

You are entitled to deactivate your account any time; you can do so by sending a request for the account deactivation on the following e-mail: info@cocdata.eu .


Communication

All of the exchanged mails, as well as the transaction mails concerning the order will be sent to the e-mail address you entered in the section “My account” when specifying your order. Your e-mail address serves as your login. Any registered user can receive the information on our products, services and special offers by means of the information Newsletter if the user selected the option to be sent such information.  Additional activation or deactivation of the Newsletter delivery can be set in the section “My account” on the www.cocdata.eu or in every Newsletter by a simple click on the relevant link. The change of settings has no effect on receiving the transaction e-mails or other announcements concerning your account activity.
 

Security

Your personal data are protected from any unauthorized access, usage or revelation. Following the logging on your account, the entire communication with us is secured by applying Secure Socket Layer(SSL) technology with high 128bit coding and certified Thawte.  However, the high level of protection can be effective only when you respect the security measures and do not share your account login information. If you suspect some of the account login information is endangered, you can change it any time.
 

Notice on changes

We reserve the right to modify the conditions on your personal data protection. At the same time, we undertake to inform you about any changes performed by means of a notice via e-mail. If you disagree with the modified conditions you can address your disagreement in written to the customer service e-mail info@cocdata.eu.